Board index » America's Army: Proving Grounds » AA:PG Game Support




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 Post subject: User has been disabled or marked inactive.
 Post Posted: Tue Mar 04, 2014 1:38 pm 
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Joined: Tue Mar 04, 2014 1:32 pm
Posts: 2
hello

i have 2 issues with the game...
first i was trying to join an oficial server as normal and i got a message saying i cant join the server and was going to be kicked. a friend that was on server says the message that i could not authenticate was showing on the server.
this went for like a 5 or 6 days, i could join non oficial servers with pb but not oficial ones...
then i tryed another friend acount to see if its a acc problem but it still kicks me... after that i tryed to login with my acc and says the password is wrong, i pressed forgot button to recover password, set a new on and the i get this message "User has been disabled or marked inactive."

any ideas?


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 Post subject: Re: User has been disabled or marked inactive.
 Post Posted: Tue Mar 04, 2014 1:44 pm 
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Joined: Fri Jun 14, 2013 11:41 am
Posts: 2575
scrubosaurus wrote:
hello

i have 2 issues with the game...
first i was trying to join an oficial server as normal and i got a message saying i cant join the server and was going to be kicked. a friend that was on server says the message that i could not authenticate was showing on the server.
this went for like a 5 or 6 days, i could join non oficial servers with pb but not oficial ones...
then i tryed another friend acount to see if its a acc problem but it still kicks me... after that i tryed to login with my acc and says the password is wrong, i pressed forgot button to recover password, set a new on and the i get this message "User has been disabled or marked inactive."

any ideas?

Make a new account here-http://www.americasarmy.com/profile

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 Post subject: Re: User has been disabled or marked inactive.
 Post Posted: Tue Mar 04, 2014 1:48 pm 
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Joined: Tue Mar 04, 2014 1:32 pm
Posts: 2
"xxxxxxxxxx@netcabo.pt is not available."

"Soldier Name is already in use. Please choose another."


i dont want a new acc, i want my acc...


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 Post subject: Re: User has been disabled or marked inactive.
 Post Posted: Tue Mar 04, 2014 1:53 pm 
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contact aacm@americasarmy.com they will give you more information.

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 Post subject: Re: User has been disabled or marked inactive.
 Post Posted: Tue Mar 04, 2014 4:35 pm 
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AACM
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Locked.

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