America's Army Forums

Pb Kick troubleshooting
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Author:  Turbenator [ Thu Jan 12, 2012 10:12 pm ]
Post subject:  Pb Kick troubleshooting

If you keep getting kicked by punkbuster try the following solutions:

Try joining different servers. You may be PB banned via your PB GUID from the server administator or from and anti-cheat group banlist.

Disable Windows defender.

Try finding pnkbstra.exe and pnkbstrb.exe and allow them to run as administrator. (Right-click> properties>Compatibility)

Double check that windows firewall is allowing pnkbstra and pnkbstrb in your INBOUND rules.

You have security software blocking your PB. Try uninstalling (temporary) all security software.

Examples of security software:
AVG Anti-virus *
Iobit Advanced System Care *
Kaspersky Anti-virus
McAfee Anti-virus
Nod32 Anti-virus *
Norton/Symantec Anti-virus
Panda Anti-virus
Trend Micro
VIGuard Anti-virus
Anti-Spyware Applications

Ad Aware
CA Pest Patrol
PC Tools Spyware Doctor with AntiVirus (may need to disable Full-Screen detection in the Advanced settings)
Spybot Search & Destroy
Spycatcher Express
Spyware Doctor
Spyware Terminator
Webroot Spy Sweeper *
Firewall/Security Applications

CA Internet Security Suite
Comodo (With Portal 2 running the firewall in Defense+ in training mode allows the game to run)
ESET Smart Security
McAfee Personal Firewall
Nvidia Network Access Manager/Firewall *
Nvidia ForceWare Intelligent Application Manager
Outpost Firewall (Disabling System Guard under Proactive Protection allows Portal 2 to run)
Panda Internet Security
Peer Guardian
Tiny Personal Firewall
Verizon Internet Security Suite
Zone Alarm
Constant Guard by Comcast
Online Armor
* It's recommend that applications listed in bold with a ( * ) symbol are fully uninstalled from your system if disabling them does not resolve the issue

Extensive list found here: ... -SFLZ-9289

Dont just disable any security software, uninstall them. You can always re-install but this will help eliminate and troubleshoot.

Author:  Turbenator [ Thu Jan 12, 2012 10:12 pm ]
Post subject:  Re: Pb Kick troubleshooting

Moderators, feel free to add to this post as you see fit.

Author:  leegreaves [ Sat Nov 24, 2012 2:01 pm ]
Post subject:  Re: Pb Kick troubleshooting

Ive come up with a fix for this but it needs someone who is not having problems jumpin on server with the new hotfix patch. A couple of my clan were having problems joining server, so I uploaded a full copy of my pb folder to our website. They have downlaoded and replaced the existing pb folder and all files contained within it and are now successfully joining servers. MY guess is that during the update there is a corrupt file that has been downloaded and hence why the kicks are occurring. So to put it simple, if you know of someone who is fine joining servers, grab a copy of their entire pb directory from the "America's Army 3/Binaries" folder.

Remember this is only an alternative solution to those that have been suggested.

Author:  -DepthCharge [ Sun Sep 01, 2013 8:46 pm ]
Post subject:  Re: Pb Kick troubleshooting

Go into your AA folder, go to Binaries, and run the application called pbsvc_pg

This is the updater for PunkBuster. Make sure you allow it to go through the entire process. It fixed my issue. Most likely the game installer puts in a corrupted or outdated version of PB.

Author:  paden [ Fri Dec 06, 2013 12:38 am ]
Post subject:  Re: Pb Kick troubleshooting

Only one time had a PB problem. Only fix that worked was d/l from Evenbalance after removal and then restart and have never had a problem since.

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